"Open in EC3" Display Frozen

The tallyCAT plugin uses Microsoft Edge WebView2 Runtime to display content within the Open in EC3 window. Occasionally, the window may not properly render the EC3 Building Planner, leading to issues like prolonged loading, blank displays, or freezes.

Try Simple Solutions:

• Close and reopen the Open in EC3 window.

• Restart Revit.

Repair WebView2:

If the above steps don't resolve the issue, it may be related to the Microsoft Edge WebView2 Runtime installation. Consider repairing it:

• Exit Revit.

• Navigate to Windows Start Menu > Add or Remove Programs.

• Locate WebView2 in the Installed Apps list. It should appear as "Microsoft Edge WebView2 Runtime".

• Click on the three-dot menu next to the application and select Modify.

• In the installer window that appears, select the Repair button.

• Once the repair process concludes, restart Revit and attempt to launch the Open in EC3 window again.

Reporting the Issue:

If, after following these steps, the problem remains unresolved, kindly use the Report a Bug feature to provide us with the specifics of the issue.